Ars writes Twitter: Far more than "what I had for lunch today". I'm using it, kinda. I follow a number of people. A few friends update irregularly, like I do. A few industry types post often, using it as a mini-link blog. I've learned a little from it but would have been fine waiting for the articles to come out in a little time with a little more depth. (I tend to read the economist rather than the daily newspaper, but yeah, I obviously read a lot of news blogs).
The one example they gave that sounded useful was the comcastcares customer service experience, but really comcast should just fix their customer service.
Still trying...
1 comment:
We are working on just that!!! Our efforts on blogs and in places like Twitter is a small part of a much larger effort to improve service we provide to our valued Customers.
Thank you!
Frank
@ComcastCares on Twitter
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