Heather Linebaugh wrote in The Guardian I worked on the US drone program. The public should know what really goes on
What the public needs to understand is that the video provided by a drone is not usually clear enough to detect someone carrying a weapon, even on a crystal-clear day with limited cloud and perfect light. This makes it incredibly difficult for the best analysts to identify if someone has weapons for sure. One example comes to mind: 'The feed is so pixelated, what if it's a shovel, and not a weapon?' I felt this confusion constantly, as did my fellow UAV analysts. We always wonder if we killed the right people, if we endangered the wrong people, if we destroyed an innocent civilian's life all because of a bad image or angle.
It's also important for the public to grasp that there are human beings operating and analysing intelligence these UAVs. I know because I was one of them, and nothing can prepare you for an almost daily routine of flying combat aerial surveillance missions over a war zone. UAV proponents claim that troops who do this kind of work are not affected by observing this combat because they are never directly in danger physically.
But here's the thing: I may not have been on the ground in Afghanistan, but I watched parts of the conflict in great detail on a screen for days on end. I know the feeling you experience when you see someone die. Horrifying barely covers it. And when you are exposed to it over and over again it becomes like a small video, embedded in your head, forever on repeat, causing psychological pain and suffering that many people will hopefully never experience. UAV troops are victim to not only the haunting memories of this work that they carry with them, but also the guilt of always being a little unsure of how accurate their confirmations of weapons or identification of hostile individuals were."