The Onion talks about the Sony Rootkit Mess. I don't think the link will last long so here's what the story is. They interview 3 (fictitious) people:
"This won't be the first time I got a virus from that Sarah McLachlan." - Cameron Feng, Electrician
"I've been downloading bootleg MP3s for nearly three years and the first CD I buy fucks up my computer?" - Jesse Glass, Machinist
"I've always known that one day, Sony's unblinking commitment to artist's rights would come back to bite them in the ass." - Sonja Kelly, Custom Tailor
They got it exactly right. If Sony wants to prevent bootlegging, they have to offer a superior experience. Breaking people's computers isn't that.
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