People 1 Verizon 0

A few weeks ago Verizon DSL subscribers got a letter saying that a federal surcharge was being removed ($1.20-$2.83) their bills but a new Verizon fee was being added. The effect was that your bill would drop only 5-13 cents. People called foul saying Verizon was gouging rather than passing on savings. Apparently the complaints were loud enough the FCC sent a letter to Verizon asking them to explain themselves. Less than a week later, Verizon dropped the new fee. Similar thing happened for Bell South.